When to request on-site fleet service
Request scheduled mobile maintenance or recurring repair support at a yard, terminal, or job site.
The Port of Virginia handled over 3.5 million TEUs annually, generating constant container drayage truck traffic between the marine terminals and inland distribution centers
Useful information to include
- Truck, engine, or trailer make and model
- Current location and whether the unit is safely parked
- Fault codes, warning lights, sounds, leaks, or visible damage
- Loaded status and any schedule constraints
Common request types
- Preventive-maintenance requests
- Multi-unit service coordination
- Yard and terminal service calls
What happens next
We route the request to participating independent providers that may cover the location. A provider must confirm acceptance directly. Do not assume dispatch until timing and pricing have been confirmed.